Introduction
This module challenges the analyst to evaluate their use of verbal and written methods of communication. Effective presentation skills for all occasions are outlined, as well as guidelines to create and manage written messages.
Objectives
Upon successful completion of this unit of instruction, the student shall be able to do the following:
- Choose the ideal modality for message delivery considering the purpose, location, and audience
- Describe how to effectively present technical information verbally
- Organize thoughts before writing
- Create an extended outline for writing
- Organize papers using bullet points, and considering flow and style
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